Adecco Italia s.p.a. is looking for a Queue Flow Management AssistantThe profile will be working in Roma and will be responsible for the following tasks under the supervision of the Line manager:-Develop and maintain updated paper or electronic filing systems;-Provide to applicants a response on the queries received regarding the progress of cases and support the follow-up of complex queries regarding asylum procedures;-Monitor the flow for asylum applicants, ensuring that appointments are respected, only applicants are in the interview area and that visitors have permission to enter the interview area;-Ensure that experts conducting registrations, interviews and other activities in the operating area are informed about the presence of the invited applicants and activities can start on time;-Monitor the progress of activities, facilitating the needs of applicants and making sure that they are present so that all steps of the procedure run smoothly;-Provide general administrative support and assistance when needed;-Perform any other duties in the interest of the service.Essential1.A secondary education attested by a diploma (EQF 4 or equivalent) and appropriate professional experience.2.Previous professional experience in similar tasks of at least 1 year.3.Possess a thorough knowledge of MS Office.4.Possess fluent level of Italian and English (oral and written).Advantageous1.Post-secondary education of at least two years in a related field (EQF 5 or equivalent)2.Previous experience within an international and multicultural environmentResponsabilità:Request availability for a fixed-term contract until 31.10.2024 (renewable)Gross monthy salary 2911€ (B3)Duty Station: Roma (Questura)Data inizio prevista: 01/08/2024Categoria Professionale: Polizia / Vigili Urbani / Pubblica SicurezzaSettore: PUBBLICA AMMINISTRAZIONECittà: Roma (Roma)Istruzione: Diploma / AccademiaConoscenze linguistiche: Inglese - Livello OttimoItaliano - Livello OttimoCompetenze richieste: Segreteria - AccoglienzaPatenti: BDisponibilità oraria: Full TimeI candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679).ATTENZIONE: Abbiamo rilevato la presenza in rete di molti annunci falsi; prendi visione dei nostri consigli per riconoscere i tentativi di truffa sulla pagina dedicata al phishing su adecco.it. Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004).